If you have encountered an issue with your device, please contact us for assistance.
To expedite the review of your issue by our Technical Support team, simply fill out this form.
From there, you can select the reason for your inquiry. The following options will be displayed:
It is very important to enter your app user email address.
You can also make inquiries and suggestions to the Technical Support through the form, in addition to requesting a change of ownership of the device. If you need assistance during the installation process, you can also use this form to get help from the team with anything you need.
When you select one of the options available in the form, you will be able to explain what is happening or provide more details about your situation.
Once you submit your form, the Technical Support team will respond to you within the next 24-48 business hours via phone call or email. Please note that the Technical Support does not provide assistance through WhatsApp.